Refund policy

We hope you love your purchase! If you change your mind, we're happy to offer an exchange or store credit within 14 days of delivery — just make sure your item is unused and in its original condition and packaging. Please note, we don’t offer refunds for change-of-mind purchases.

To commence the process of return or exchange, please email us with your request including your name, order number and item you wish to return. We will advise next steps from there. Return postage cost is the responsibility of the customer.

If your item arrives damaged or faulty, we’ll make it right in line with your rights under Australian Consumer Law. Just get in touch within 7 days of receiving your order, and include your order number and a photo of the issue. We’ll arrange a refund, replacement, or repair as needed.

Thanks so much for supporting our small business!